After a series of technical problems, Sony has decided to remove “Cyberpunk 2077” from its Playstation Store, according to The Hollywood Reporter. The company plans to offer full refunds to all customers who purchased the game. The game’s Polish developer CD Projekt RED has issued an apology to fans.

“First of all, we would like to apologize to you for not showing the game on base last-gen consoles before it premiered, and in consequence, not allowing you to make a more informed decision about your purchase,” the developer said in a letter posted on Twitter.

However, the game will still be available for fans to buy online and in stores. Customers have been complaining for at least a week about defects in the game’s versions that were designed for consoles, especially on PlayStation 4 and other older models, according to NPR. Complaints have included that the game regularly freezes and the non-playable characters’ faces often cannot be seen clearly.

The much hyped “Cyberpunk 2077” was released on Dec. 10 after being in development for eight years. The game takes place in a dystopian future and stars Keanu Reeves.

The developer has reportedly seen a loss of more than $6 billion in market value as a result of the technical issues, according to CNBC. In addition, CD Projekt RED released a patch to warn consumers the game might pose a problem for people diagnosed with epilepsy, as the game can trigger seizures. The developer also plans to release more patches next month and in February to resolve the array of other issues.